About | Luzon Global

OUR STORY

About Us

Companies have attempted offshoring for years, but often encountered limited success due to breakdowns in one or more aspects of Tools, Processes, or People (TPP).

That's where Luzon Global steps in. With more than 15 years of expertise in establishing offshore teams, we understand the crucial role of ensuring all three elements are in harmony to attain maximum success.

Our team has collaborated with a wide range of organizations, from small startups to large enterprises, leveraging our distinctive TPP framework to construct hybrid teams.

THE PROCESS

What's the best practice for Offshore Implementation?

You provide us with clear, specific details of what teams you need.
We set clear goals together. This way, we all know what we’re aiming to achieve, and the types of roles you’re aiming to fill.
We maintain regular communication throughout the process. You can be as involved or as hands-off as you need to be.
Hire the right team! It’s critical to engage and hire the right people for your roles.
That’s where we come in. Create thorough onboarding processes. This way your onshore teams will have clear processes to follow when integrating with your offshore hires.

We manage our offshore solutions to industry best practice.

Here’s what it looks like for your business:

Once you’ve made your hire, provide your offshore teams with the training and tools they need to complete their jobs efficiently. Your onshore team will retain direct leadership over your offshore team, but should allow them the flexibility to go about their roles without micromanaging.
Ongoing risk management. We check in regularly to ensure our processes are working effectively and efficiently, to ensure we don’t miss anything.
Finally, it’s critical to treat your offshore teams the same as you would your onshore. They’re part of your team, and making them feel that way helps develop a good inter-team culture

DATA SECURITY AND COMPLIANCE

Luzon Global acknowledges that safeguarding data security and protecting intellectual property rank among the foremost priorities for our clients.

We've implemented a comprehensive array of measures to ensure the safety and security of both our clients' and employees' data. Our dedicated team oversees compliance, business continuity, and information security. A significant aspect of Luzon Global data security lies in our capacity to tailor risk mitigation strategies to align precisely with our clients' needs. Luzon Global and partners are compliant with international standards and hold ISO 27001 and SOC 2 Type2 certifications.

Luzon Global policies can found on the below links.

Acceptable Usage Policy

Asset Management Policy

Asset Management Procedure

Commitment to Best Practices

Communication and Network Security Policy

Data Breach Notification Policy

Data Classification Policy

Endpoint Security Policy

Media Disposal Policy

Physical & Environmental Security Policy

Physical & Environmental Security Procedure